FAQs
Support FAQs
Find clear answers to the most common questions about Aurique—our smart jewellery, wellness features, app connectivity, and care.
If you’re exploring, purchasing, or already wearing Aurique, these FAQs are here to guide you with clarity and confidence.
A smart ring is a wearable device designed in the form of a ring that integrates technology to track health, wellness, and lifestyle features while maintaining an elegant jewellery design.
Yes. Our rings can be fully customized with precious metals (gold, platinum, rose gold, white gold) and natural or lab-grown diamonds while retaining smart features.
Absolutely. Our smart rings are designed to be lightweight, durable, and water-resistant, making them suitable for daily use.
The smart ring connects via Bluetooth to the SmartSen8e app, available on iOS and Android.
Heart rate
Blood oxygen (SpO₂)
Sleep quality
Stress levels
Step count & calories burned
Temperature (optional, depending on model)
The smart ring is designed as a wellness device, not a medical instrument. It provides reliable trends and insights but should not replace professional medical advice.
Yes, the ring is designed to be comfortable and light enough for sleep tracking.
Yes. Aurique rings are crafted using skin-safe, hypoallergenic materials designed for everyday wear, including for people with sensitive skin.
All surfaces that come in contact with the skin are carefully finished and coated to minimize irritation, and the electronics are fully sealed.
If you have a known metal allergy or specific skin condition, we recommend reviewing the material details or consulting us before purchase for added reassurance.
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A smart ring is a wearable device designed in the form of a ring that integrates technology to track health, wellness, and lifestyle features while maintaining an elegant jewelry design.
No. The technology is discreetly embedded within the ring without compromising aesthetics.
You can choose between natural diamonds and sustainable lab-grown diamonds.
Yes. Engravings can be added depending on the design and size.
Battery life varies by usage but typically lasts 3–7 days on a single charge.
The ring comes with a wireless charging dock/case.
Approximately 60–90 minutes.
Yes. It is rated IP68, making it resistant to sweat, rain, and short water exposure (not recommended for deep diving).
Yes, normal activities are safe. For high-intensity workouts or saltwater swimming, we recommend extra care.
Use a soft microfiber cloth. Avoid harsh chemicals that may damage the coating or gemstones.
Yes. All health and activity data is encrypted and stored securely, with full control given to the user.
The core app features are free. Premium features (like advanced analytics, personalized insights, or cloud storage) may require a subscription.
Yes, it can integrate with popular platforms such as Apple Health, Google Fit, and Fitbit (depending on model and updates).
Prices vary depending on the material (gold, diamond, or standard finish) and smart features.
Yes. Each smart ring comes with a 1-year limited warranty covering manufacturing defects. For more details check our Policy link under Legal Section
Yes, we ship worldwide with secure packaging and insurance for jewellery orders.
We provide a free resizing service within the first 30 days of purchase (subject to design feasibility).
Everyday Elegance
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